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Support and Maintenance

Committed to delivering performance, before and after

Keeping your business optimized, on-the-go to develop sustenance through consistency

Devnco provides you with the necessary flexibility and scalability to keep your technology up-to-date and running in real-time. Our rapid response and innovative approach to software maintenance and support, as required, enables businesses to increase productivity without incurring down-time losses.

Enhanced stability and security

Our support and maintenance model promptly addresses any threats or concerns that may arise in your application functioning. We also assist in preventive measures and periodic security checks to ensure business productivity is not hampered.

Minimal downtime

With industry vetted concepts of adaptive, corrective, preventive and perfective maintenance, we ensure that your systems are always up and running, supporting your day-to-day operations to reduce all kinds of unexpected glitches.

Consistency in performance

Our maintenance services include performance evaluation and tuning of applications, that enables them to optimize performance and give consistent results. The result – better outputs for your business with no interruptions.

Customizable features

Our upgrades and recommendations are based on the changing market needs and business requirements. We carry out an in-depth study of what is best for your business and suggest customized solutions that are aimed to achieve business goals.

Why we are the trusted name in app support and maintenance services

At Devnco, our approach is based on combining the right technology in the right place, be it as an upgrade, preventive maintenance or feature addition. With an unmatched experience of more than 2 decades of working on diverse software applications, we persistently deliver results for our clients.

No Lock-in
Period for Contracts

Dedicated
Support team

Complete Transparency Maintained

Access to
Co-Development Team

Result-Driven
Outcomes

Adherence to
Quality/Security

Vast Domain
Expertise

Complete
Non-Disclosure

Quality assured release management

Invaluable technical expertise

Seamless technology upgradation

Complete transparency maintained

Version control and repositories

Dedicated support
team

Access to
co-development team

Result driven
outcomes

Quality assured release management

Invaluable technical expertise

Seamless technology upgradation

Complete transparency maintained

Version control and repositories

Dedicated support
team

Access to
co-development team

Result driven
outcomes

What we offer in Software Support and Maintenance

At Devnco, we backup our services with detailed analysis of your domain and implementations of ideas that are in sync with your own growth forecast. We help you stay one step ahead, always.

Adaptive Maintenance and Support

Through utility modifications, integration of new OS, hardware reconfiguration and data format alterations, we monitor and modify essential components of your existing software, to provide adaptive maintenance and support services.

Perfective Maintenance and Support

Our perfective maintenance and support services are aimed to optimize your software, through pre-launch rigorous modifications, that include editing, insertions and deletions, enhancements and optimization of changes.

Corrective Maintenance and Support

We eradicate bugs in coding and perform code-cleaning to fix glitches and errors, without any down-time of your existing application, as part of our corrective maintenance and support services.

Preventive Maintenance and Support

Devnco team is highly capable of forecasting future market growth patterns, through the use of analytical tools, customer feedbacks and past market trends. Our preventive maintenance and support services help your application to be adaptive to future requirements.

An in-depth, section-wise maintenance strategy by Devnco

Business applications become obsolete rapidly and require constant maintenance and upgrades for optimization. At Devnco, we monitor and maintain every aspect of the application, in-detail, to keep it up and running.

Ongoing app
enhancements

Devnco provides additional support for live applications, that includes bug-fixing, problem detection and resolution, on-call support and code optimization.

App modernization
support

The support team at Devnco provides round-the-clock assistance for regular app modernization, to bring in newer features in existing apps, as required.

Perfective
upgrades

Implement new features in your existing enterprise application, to gain a competitive edge and stay upgraded to the changing customer needs.

Technical
improvements

We help maintain the core of your enterprise app, through restructuring of architecture, rewriting codes and optimizing frameworks.

Security and
compliances

Periodic checks of app functionalities and standard compliances are carried out by Devnco team to ensure a seamless app experience for you.

SLA Driven
Software Support

Devnco backs up your application with the necessary software support, to ensure uninterrupted network uptime, speed optimization and prompt client service availability.

The Devnco 4-step approach for a holistic App Maintenance

Software support and Maintenance at Devnco is aimed to constantly improve your enterprise app, performance-wise and utility-wise, and being prepared for any kinds of challenges. This is achieved by addressing 4 different core points for app maintenance.
01
Regular monitoring of applications
03
Data and Network Security Management
02
Risk assessment and Compliance checks
04
Assigning Teams and Skill Assessment

Devnco's 4-step approach for a holistic app maintenance

Software support and maintenance at Devnco is aimed to constantly improve your enterprise app, performance-wise and utility-wise, and being prepared for any kinds of challenges. This is achieved by addressing 4 different core points for app maintenance.

Regular monitoring of applications

Risk assessment and compliance checks

Data and network security management

Assigning teams and skill assessment

Our On-demand Support Services

We constantly strive to combine best-in-class application maintenance and support solutions and drive optimal functioning of your enterprise apps, to ensure a seamless, productive experience for your business.

OS and Server Migration

Existing applications and software are reviewed by Devnco team and recommendations for OS updates or system migration are done, if needed.

Technology Migration

We help in app modernization and provide complete assistance in tech stack migration, server migration and hosting to keep your app’s data safe and speed optimized.

Recovery and Backup

Get additional safety of recommended servers, to ensure high-speed performance and uninterrupted access, with valid authentication, periodic backups for code safety.

Operating System Updates

Mitigate the risks of becoming outdated and enhance performance. Let the Devnco team help you regularly have your OS updated.

Project Onboarding Process

From forecasting of problems, identifying areas of improvement and creating a roadmap, Devnco works with your in-house team to seamlessly onboard the project, keeping your systems undisturbed.

Handover

  • Review and analysis of existing condition of app
  • Knowledge transfer from existing IT Support team
  • Identifying key areas of development and plan of action
  • Functional testing and identification of issues, challenges, scope, etc.

Remedial Actions

  • Affixing key problem areas
  • Comprehensive curation of manuals and necessary documentation
  • Performance tuning
  • Recommendations and guidance for possible enhancements

Maintenance & Support

  • Scheduled automated backups
  • Helpdesk / Responsive issue addressing system
  • Continued on-going support and bug fixing
  • Regular functionality and security fixes

Want to get started? Talk to us.

We are just a phone call away.

Let us help you to recognize and capitalize on the next big opportunity for your business. In a fluctuating market, we facilitate stability to help you make an impact and be the next market disruptors. Initiate a conversation and let’s navigate the future ahead, together.